3.3 million Australians suffer from persistent pain.
Only 1% of those receive appropriate care.
We're trying to change that.
(Pain Australia Statictics 2018)
Our longer consults and no-nonsense, active approach allows us to make a faster and more sustainable impact on our patients lives.
Our promises to the St Ives community...
1) Longer Consultations = a faster recovery.
We have 1 Hour Initial Consultations to allow for a thorough discussion about your pain, followed by a comprehensive musculoskeletal examination and treatment. Getting the diagnosis right in the first session means a faster recovery.
2) Know your cost of rehabilitation upfront with our Fixed-Fee Rehabilitation Programs
We know rehabilitation can be expensive and the uncertainty of how much it will cost can cause some anxiety. We have removed both of these problems with our Fixed-Fee Rehabilitation Programs that include all of our services - Physiotherapy, Massage and Clinical Pilates.
3) We promise to stay up to date.
We never stop learning. We conduct weekly education and practical sessions so you know you will always receive the most up to date treatments.
4) We promise to make it all about you.
We know each patient is different and everyone seeks treatment for different reasons. We discuss your goals and what you would like to get out of your treatment in the first session so we can align your treatment with what you want to do and where you want to go.
5) We promise to keep it as simple as possible.
As much as we like to sound smart, there's no point in using big words if you can't understand them. Understanding your condition is half the battle, so if we can get that right, we're halfway there!
6) We promise to be honest.
If we think we can't help you, we'll tell you and send you to someone who can. If we're not sure about your condition, or don't have an answer, we'll go and research it to find the right answer for you.
What you will NOT experience in our clinic
You will not find any electronic devices (ultrasounds etc.) or hot/cold packs (anyone can apply those!)
You will not be left by yourself while we treat someone else.
You will not be asked to come back fortnightly or monthly for "maintenance"
You will not be told something is "out of place" and can only be put back in place by us (there is an abundance of clinical research that unequivocally finds this simply cannot happen without significant, acute trauma).
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